This policy covers the processing of all personal information by LordMistress.com.
We may collect and process the following information about you:
Information you give us. You may give us information by filling in forms on our site or by corresponding with us by phone, email or otherwise. This includes information you provide when you register to use our site, search for a product, place an order on our site, enter a competition, promotion or survey, and when you report a problem with our site. The information you give us may include your name, address, email address and phone number, financial and credit card information.
The following information may be collected, but will be anonymized and will not contain any information from which you can be identified:
No personally identifiable information is stored in these cookies.
If you wish to remove these cookies, you can do so by following these instructions.
We will email you to process your order and afterwards to introduce you to the benefits of our loyalty programme. We will never pass on your email address or personal information to a third party for marketing purposes other than our own. In a special delivery situations, we may provide your email address to delivery services for the sole purpose of better facilitating the delivery of your order.
To ensure we always provide you with top-notch service you deserve, LordMistress.com works closely with the independent review databases like Google reviews. You will receive a final email once your order is complete to ask you to rate your experience shopping with us.
When you join our email newsletter, you can unsubscribe at any time by clicking the unsubscribe link that is at the bottom of every message that we send. Or you can send a message to our customer care department and we will unsubscribe you.
Personal information you provide is used by us only for the following purposes:
We do not sell your personal information.
We do not share your personal information except a few special instances.
We might use or disclose personally identifiable information with:
Subject to applicable law, we reserve the right to release information concerning any Site visitor where such visitor is believed to be in violation of his or her obligations to us, is partaking (or is suspected of partaking) in any illegal activity, in response to civil subpoenas and discovery requests, to protect the interests of LordMistress.com, our customers or others, and as otherwise permitted or required by law as regards to these special cases.
All information you provide to us is stored on our secure servers located in the United States. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the Internet may not be completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to prevent unauthorized access.
The California Consumer Privacy Act (CCPA, the Act) has various provisions which ensure that any person who has access to your personal information must comply with strict rules.
The Act provides the following principles, which we follow at all times:
The CCPA gives you the rights to:
PO Box 61
Champlain, VA 22438
Once we verify your request, the information will be provided to you in 30 days by means designated in the request on payment of $10 for each request, which is to meet our costs in providing this information to you.
If for any reason any part of this policy is found to be void or unenforceable, it will be deemed severed from the remainder of the policy, which will continue in full force and effect.
Protecting the privacy of children is extremely important to us. The Website is intended for users who are 18 years old or older. We do not knowingly collect personal information from children under the age of 18. If we become aware that we have inadvertently received personal information from a child under the age of 18, we will delete such information from our records. We encourage parents and legal guardians to monitor their children's Internet usage. If you have reason to believe that a child under the age of 18 has provided personal information, please contact us, and we will take appropriate action.